Commitments to our Patients:

Access. Education. Compassion. Communication. Respect. Teamwork. Safety.

These are not just words, but rather a pledge to our patients. At Progressive Spine & Rehab Center, we are devoted to providing better care for everyone who walks through our doors. We want every patient, family member, visitor and vendor to feel that we care.

Eric O'Connell

Dr. Eric O’Connell, DC, ICCSP, CSCS

As a Sports Chiropractor, Dr.O’Connell specializes in non-surgical spinal care and rehabilitation for athletes, as well as everyday people. His emphasis is on evaluating an injury and related structures for the source of discomfort, along with deficiencies which may have led to the injury taking place. His approach is focused not only on rapid relief, but also educating patients so they can fully return to daily activities without future incident.

Dr. O’Connell has been a soccer player, mountain biker, cross-fitter, runner, wrestler, golfer and snowboarder for many years. He has a first-hand understanding of what it takes to avoid, and recover from, the types of injuries we all experience at some point in our lives. He attended Springfield College in Massachusetts, and graduated from Palmer Chiropractic College -Florida, as the Clinical-Excellence award winner of his class. He appreciates spending quality time with friends and family. Having a strong sense of community, Dr. O’Connell is always looking to participate in health and wellness events, sporting programs, and educational lectures.

Dr. Eric O’Connell is the owner and clinical director of PSRC. He holds the following certifications:

International Federation of Sports Chiropractic
Certified Strength & Conditioning Specialist
American Chiropractic Board of Sports Physicians
Functional Movement Screen
Selective Functional Movement Assessment

Susanna Jones

Susanna Jones

Our office manager Susanna, has been with us for some time and is highly skilled at analyzing medical claims and billings. She has excellent understanding of contract Medicaid and Medicare reimbursement terminology, and can easily help patient’s understand their insurance benefits.

She has an associate’s degree in medical billing and coding as well as paralegal. In addition to being a billing specialist, Susanna has over 20 years’ experience in the legal field.

In her down time, Susanna is an enjoys skiing, kayaking the lakes of New Hampshire and spending time riding her horse. She is the friendly smile that greets you and is happy to help out patients fully understand the billing process.


Shelby Laughner, LMT

Shelby has been a Licensed Massage Therapist in New Hampshire since 2013, helping many people with a variety of issues. She has had tremendous success with problems related to migraine headaches, low back pain, and neck pain, pulled muscles, Parkinson ’s disease symptoms, fibromyalgia, plantar fasciitis, sports injuries and general inflexibility.

As a team member at Progressive Spine & Rehab Center, Shelby enjoys the challenge of treating patients as part of a complete rehabilitation plan.

Shelby has become quickly known for incorporating passive and active stretches during massage sessions. This serves to not only relieve achy muscles but also to dramatically improve flexibility. Patients often remark on having had the best massage of their life!

Previously, Shelby has volunteered at the Dana Farber Cancer institute, the 2013 Boston marathon and Manchester marathon. Since being licensed, she has been a member of the American Massage Therapy Association. She plans to continue her education in therapeutic massage better her skills to help people live a more happy and healthy life.

Also at this location: Back to Balance PT

Dr. Kelly Hebert-Ruggio

Dr. Kelly Hebert-Ruggio

Dr. Kelly Hebert-Ruggio is the owner of Back to Balance Physical Therapy, an orthopedic and sports physical therapy clinic located inside the Progressive Spine & Rehab offices in Manchester NH. She specializes in the evaluation and diagnosis of a variety of orthopedic, neurological, and sports injuries. She is excited to work in collaboration with Dr. Eric O’Connell to help provide each and every patient form a well-rounded plan to “Restore Quality of Life, and get back to a Healthy Active Lifestyle!”